Little Zak's Academy is privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming, adopting and nurturing environment. Our staff are dedicated professionals who value the importance of maintaining an optimum level of care and education for all children. We select our staff based on knowledge and values, vision for children and learning, and commitment to families. We are seeking an experienced Receptionist to join our established team in our Brookvale service. This position is initially offered as a 12-month maternity leave contract. As Little Zak's Academy continues to grow, there may be an opportunity for the role to become permanent for the right candidate. Why Join Us? We are proud to be part of the Australian Government’s Worker Retention Payment program. Eligible team members at Little Zak’s receive an extra 10% on top of award rates from December 2024, with an additional 5% starting December 2025. This funding is fully supported by the government until November 2026. Little Zak’s Academy is one of the few approved providers nationally to offer this benefit. Rotating rosters to support work life balance Competitive remuneration depending on your qualification and experience Up to 50 percent staff childcare discount Paid wellbeing day each year for permanent staff (after 12 months) Health and wellness allowance reimbursing up to $50 per month (gym, pool, wellness memberships) $1,000 employee referral bonus for each successful referral Employee Assistance Program via Sonder , offering unlimited confidential counselling and wellbeing support Paid staff meetings, including dinner provided Paid off-floor induction with structured onboarding and training Mentoring and buddy system for all new starters Study support through Pay for Progression , including Certificate III, Diploma, and Early Childhood Teaching pathways (T&Cs apply) Strong promote-from-within culture with long-term career opportunities About the role: Welcome families, visitors and prospective clients to the centre Answer and direct phone calls, emails and enquiries Assist with enrolment administration and tours Maintain accurate records and documentation Support centre management with administrative duties Manage office supplies and general reception duties Assist with parent communications and centre events Ensure confidentiality and professionalism at all times Candidates with an Early Childhood qualification may have the opportunity to support educator lunch breaks when required About you: Previous experience in reception, administration or customer service preferred Strong administrative and organisational skills Exceptional written and verbal communication skills, both over the phone and face to face High level computer literacy and proficiency in MS Office suite Strong customer service skills, with the ability to liaise with a range of internal and external stakeholders Excellent time management and scheduling skills Demonstrated active listening, critical thinking and problem-solving skills Ability to work calmly and accurately in a fast-paced environment Certificate III or Diploma in Early Childhood Education and Care (or ACECQA-approved equivalent) & basic knowledge of the National Quality Framework including: National Regulations, National Quality Standards (NQS), Early Years Learning Framework (EYLF) are highly regarded but not required Little Zak's Child Safety Commitment Little Zak’s Academy is a Child Safe Organisation. We prioritise the safety, wellbeing, and rights of all children and maintain a strong culture of child safety across our services. As part of our commitment, we have a rigorous recruitment and screening process in place, including comprehensive reference checks, Police checks and child-safe employment checks. By applying for a role with Little Zak’s Academy, you acknowledge and agree to undergo all required child safety checks as part of our employment process. We are an equal opportunity workplace where diversity is embraced. We foster a culture that supports inclusion and we encourage all qualified candidates to apply. Do not miss out on this great opportunity! If this sounds like you then, please click ‘APPLY NOW’ or call 0485 982 484 for more information.
